Refund Policy

At IPTVCanada, we work hard to provide you with the best streaming experience. In order to help you make an informed decision, please read our refund policy carefully before subscribing to our service.

1. Free 24-Hour Trial

We offer a free 24-hour trial for all new users. This trial allows you to test the streaming quality, channel selection, zapping speed, and ensure full compatibility with your internet connection and device before purchase.

We strongly recommend taking advantage of this free trial period prior to placing a paid order.

2. Refund Terms & Conditions

Because we deliver immediate digital credentials upon purchase, the following policies apply:

• Once your subscription has been activated and sent to you via email or WhatsApp, all sales are final.
• A refund will only be issued if we are technically unable to activate your subscription (e.g. server activation failure or credentials not delivered).
• We do not issue refunds for issues outside of our control, including:
  • Local internet connection speeds or buffering.
  • Incompatibility with third-party IPTV player software.
  • Minor fluctuations or updates to the channel lineup.

3. How to Submit a Request

If you believe you qualify for a refund under our activation guarantee, please contact our support desk: